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I have called this company 12-15 times for the same issue. All I get is the run around, pass off to the YSA than back to a service adviser. Seriously they are worse than the government. When I was promised a call back, it didn't happen. I call them directly to their...
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1.1
#1087675
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Worse customer service ever! Staff is incompetent and can not answer any clear questions regarding your 401(K). State Farm set up my 401(K) account with AON Hewitt. I was denied access to my account because I was not provided with a password or pin number to verify my...
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1.0
I didn't like
  • Customer service
  • No one could provide a solution to my problem
#1082086
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If you leave a company that uses AON Hewitt resources to manage your 401k, please take care and heed the following advice: Liquidate all of you stocks, bonds, and mutual funds immediately and transfer all cash to a private IRA account. Track it daily. Ask for updates...
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Anonymous
Anonymous

The 1st line employees are polite but there are many procedural issues that need to be fixed..long hold times..I mailed requested verification info a month ago got notified th...

1.6
#1058470
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Aon Hewitt - Customer Service is Horrible

Aon Hewitt
#1087486
1.0
Automated phone system takes forever then disconnects you before you get to talk to a representative. If you get to talk to someone & then they disconnect, THEY WILL NOT CALL YOU BACK! Then you have to go thru the whole ordeal again. ABSOLUTELY RIDICULOUS!
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Aon Hewitt Short Term Disability Insurance Review

Aon Hewitt
#995950
The most horrific STD process ever. No amount of paperwork from your doctor is enough, their deadlines are ridiculous and they deny you no matter what. They're a complete joke. They put me through 6 months of ***. My LTD paid as soon as I was eligible and I got Social Security disability the first time I applied, so obviously I was justified in my STD application. These people should rot in ***.
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Aon Hewitt Customer Care Review

Aon Hewitt
#947445
3.4
Missed two appointments, couldn't answer simple questions.
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Bad Customer Care Review

Aon Hewitt
#890873
1.3
Incompetence with staff. Cant get things done in a timely matter no matter how much a customer stays in contact. Wont follow up on any request. Not their pay check being effected by not getting the job done for their customers. Making excusses for bad customer service back the call centers reps. So much more i can say. Not a great company to deal with by choice.
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As part of my separation from my previous employer I eligible for health insurance for additional 3 weeks (to the end of the month) since I had two additional paychecks that needed to be issued. Insurance, taxes, 401k, and child support still being taken out from...
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1.0
#1052401
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My Target 401K was recently handed over from Financial Engines to Aon Hewitt for financial advice!!! My experience with their advisor was horrible. The man I talked too was cold unfriendly and very dismissive!!! This was my first experience with Aon!!! He refused to...
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1.0
#1035965
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Send in form and bank statement with proof of my bank account charged with a request of only $150 a month reimbursement. To date still messed up. Got email saying i was getting 22.50 put into my bank acct for reimbursement so i looked and got 45.00. Makes no sense but...
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1.2
#1015999
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This review is for aon travel insurance company. If anyone is thinking about getting travel insurance from this company, they should hold their money back or get a different ticket because this company is a fraud. They will take your money, and when there's an...
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1.0
#1008044
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I have a 401k through Aon Hewitt through Kohl's. I can't even figure out the *** phone number to contact customer service at Aon Hewitt for a simple question. I am trying to connect my Aon Hewitt 401k to Mint, and I followed the steps online and tried to figure out my...
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Anonymous
Ms. Pissed Off

I just had the same experience. WTF. I can't believe State Farm would do business with this company. They are horrible!

Anonymous
Zoltar

I don't know how they stay in business. *** website, services,and customer support. They are the cheapest service sold to other companies and I can see why. You get B-grade se...

I didn't like
  • Customer service
#1006692
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Everything went fine with Aon in signing up for a medicare supplement policy and RX plans for 2017. Filled out the forms for the auto-reimbursement of monthly premiums. Went fine for January. Noticed on our account for HRA that no reimbursement for Feb. but for March...
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2.0
#1005356
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I recently purchased travel insurance from this company. WHAT A RIP OFF!!! When I didn't make my flight I and submitted a claim for reimbursement I was declined my money back. WHY PAY EXTRA FOR USELESS COVERAGE??? The only reason I bought the extra coverage was in the...
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#1000685
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