I have been retired for a little over two years. I changed banks and did not update my online banking information early enough so the September payment went to my closed account. I called Hewitt and they said when that happens, a check is mailed and to allow two to...Read more
Merck, the company my husband retired from, selected Aon to help us chose medicare supplements for our health insurance and prescriptions. Calls to our assigned counselor or to their number asking to speak to anyone, ask us to leave our phone number. We are never...Read more
Travel Insurance through AON is a SCAM- they have all types of criteria you have to meet to get your money back- DO NOT BUY THIS PLAN. I had a plan scheduled for Florida but became ill and cancelled my flight. Here is the notice I received from them After a thorough...Read more
Aon Hewitt Short Term Disability Insurance Review
The most horrific STD process ever. No amount of paperwork from your doctor is enough, their deadlines are ridiculous and they deny you no matter what. They're a complete joke. They put me through 6 months of ***. My LTD paid as soon as I was eligible and I got Social Security disability the first time I applied, so obviously I was justified in my STD application. These people should rot in ***.
Aon Hewitt Customer Care Review
Missed two appointments, couldn't answer simple questions.
Bad Customer Care Review
Incompetence with staff. Cant get things done in a timely matter no matter how much a customer stays in contact. Wont follow up on any request. Not their pay check being effected by not getting the job done for their customers. Making excusses for bad customer service back the call centers reps. So much more i can say. Not a great company to deal with by choice.
Aon Hewitt Customer Care Review
This company cannot even send (quickly) a letter stating that their insurance is ending. Every question I asked the answer was "no"! I can't believe Accenture works with such an idiotic company!!!
I had asked that my sister's case been suspended until further notice regarding her death benefit - I was never contacted and the benefit was paid without her father or I being notified - all the time we thought her count was still pending the distribution. Alight...Read more
I'm trying to take out my 401k from my previous employer. Tried a password twice and got locked out. I call and a gentleman said he was able to unlock my account and fix all the wrong info. I couldn't even receive an email because that information was incorrect. I had...Read more
I have called this company 12-15 times for the same issue. All I get is the run around, pass off to the YSA than back to a service adviser. Seriously they are worse than the government. When I was promised a call back, it didn't happen. I call them directly to their...Read more
Automated phone system takes forever then disconnects you before you get to talk to a representative. If you get to talk to someone & then they disconnect, THEY WILL NOT CALL YOU BACK! Then you have to go thru the whole ordeal again. ABSOLUTELY RIDICULOUS!Read more
Worse customer service ever! Staff is incompetent and can not answer any clear questions regarding your 401(K). State Farm set up my 401(K) account with AON Hewitt. I was denied access to my account because I was not provided with a password or pin number to verify my...Read more
I didn't like
- No one could provide a solution to my problem
- Customer service
If you leave a company that uses AON Hewitt resources to manage your 401k, please take care and heed the following advice: Liquidate all of you stocks, bonds, and mutual funds immediately and transfer all cash to a private IRA account. Track it daily. Ask for updates...Read more
As part of my separation from my previous employer I eligible for health insurance for additional 3 weeks (to the end of the month) since I had two additional paychecks that needed to be issued. Insurance, taxes, 401k, and child support still being taken out from...Read more
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