Aon Hewitt

I started working at Aon in 2020. I have sold different types of insurance, predominantly health insurance, in multiple markets throughout the US.

I took the Aon position because it was W2 and focused on the Medicare population.

To retirees: I would strongly reconsider taking at face value what your assigned agent is telling you.

He/she cares about selling you a policy. You are not more than a number to him/her.

To prospective employees: do more research. You don't know what you're getting yourself into.

The support that you'd expect is lacking. Unless you're new because managers love to answer simple questions any agent with 2 plus years of health insurance sales would know.

Year after year they or the AT&;;;;;;;;;;;;;;;;T Benefits Center absolutely SCREWS UP my Annual Enrollment in the AT&T sponsored health care and benefits plans. It's hard to imagine screwing it up worse than they do.

It almost feels intentional. This year they got me enrolled in a Medicare plan I'm apparently not eligible for. Did that in November. Yesterday I got a call from the medical insurance provider stating I had no coverage.

GRRRR. I so angry I could spit alligators. These people are so massively messed up I wonder if they ever do any planning before doing this silly annual enrollment process. They need to have employees who are trained well and can do more than to read from scripts.

When the AON Hewitt person told me yesterday it's OK, "you can just use your Medicare" I just about had a fit. That was one of the most rude and callous statements ever made to me by a supposed customer service representative. It was as if she wanted to make me feel better by telling me, "it's OK, basic Medicare will help you pay those massive medical bills." Am now paying for Medicare AND a health plan in which I'm not even enrolled. To the tune of $330 a month.

And that's not even including the dental and vision coverage, for which I also must now pay. What is wrong with these people?

They can't even put together a simple flow chart to guide people through this complex process. It makes me wonder if the people in upper management even have any reasoning or intellectual abilities.

I have had nothing but problems dealing with Aon Corp. I just turned 65 and enrolled in the Retiree Health Reimbursement Account from The Hartford.

Hartford was a great company to work for which is why I want them to know about the issues I've had with the company they are using to provide their former employees with their health exchange. I was suppose to get a HRA reimbursement as well as my husband. I saw the money in my AON HRA account but my husbands was not there. They told me he wasn't eligible without even verifying with Fidelity.

Luckily I called Fidelity and they straightened it out with them. So the money showed up, then the agent input the wrong eff date for our Supplemental Coverage with Mutual of Omaha just another mess to fix since this is what started him to getting locked out of his online account. Then they said my husband had two ID numbers don't know why I only enrolled him once. But they tried to merge the two and that caused him to be locked out to his online account.

Took over a month to get this fixed. I had to keep calling to get this fixed, they kept saying it would take time. I knew what the problem was, whoever enrolled him from the Aon company did it in April 2019 and when I enrolled him they gave me a new ID to use to set up an online account, and when they merged my enrollment was overridden, therefor his id and password was wiped out. I kept telling them that had to be the problem, yet it took them a month to figure that out.

Now, my insurance has started and I couldn't file a claim for our first months premium and set up automatic reimbursement. I got a message that I had to submit claims under my account since I'm the primary, but the problem with that is that they are deducting his claims from my HRA fund. When you look at what's available on my HRA account it's only the pro-rated amount for me, his money is missing again. Plus they sent me an email saying his premium claim was denied.

Yet when you check my HRA account it shows they paid his claim and deducted it from my HRA account. They told me it would take 5 business days to fix, I called on the 6th day and the money is not there. Now they say wait another 7 days for the money to transfer. Hopefully this will not an ongoing problem each year.

I'm sorry if I'm not sending this to the right place, There has to be another company that can do this for The Hartford, just check their Reviews.

Not getting good ones from retirees. If companies knew this maybe they would find another company to use.