Aon Hewitt - Healthcare/cobra
Everyone is So correct. Aon-Hewitt is the most useless, incompetent company.
I don't think anyone has given me correct info on anything.
You get to talk to every agent in the company and get a different answer from each one. They never handle anything, they never call you back, and usually you just get a msg in e-mail that your file has been closed due to the problem is resolved even though you haven't talked to anyone. This company shouldn't be in business.
All they do is run interference for their main employer and save them money. that must be why they have so many clients, cause they don't handle anything, just bs you to death until you are so frustrated you give up.
Reason of review: Poor customer service.
Aon Hewitt Cons: Lack of employee training and knowledge, Service, Customer service, Unsuitable for the job.
Location: Fort Worth, Texas
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
the retiree health exchange was just one small part of their business. they sold that off to a sister company recently.
not really sure what aon the larger organization does. i worked for them and still don't know. based on the information they have on their website, and the numerous cheerleading that goes on internally, i decided to stick with aon hoping more opportunities would be available.
instead they fired me for wanting to take better care of their retirees. it's pathetic.